PFS Financial Counselor | Full-Time

North Canyon Medical Center, Inc. • Gooding, ID

3h

About The Position

The Financial Counselor is responsible for assisting patients and/or families in accessing financial resources. This includes providing guidance to patients who may qualify for assistance through state, county, and federal programs. Additionally, the counselor is available to answer patient and family questions regarding insurance and to help patients meet regulated timelines.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
• Outstanding public relations/customer service experience
• High level of personal presentation
• Ability to establish and maintain working relationships
• Ability to use sound judgement and cope with potentially stressful situations
• Maintain a high level of customer service, being aware of both internal and external customers and meeting their needs and expectations
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect)
• Ability and willingness to exhibit behaviors consistent with principles for service excellence

Nice To Haves

• 2 years bookkeeping or accounting experience

Responsibilities

• Assisting patients and/or families to access financial resources
• Giving guidance to those patients who may qualify for assistance through state, county, and federal programs
• Answering questions regarding patients' insurance
• Aiding patients in meeting regulated timelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed