PFS Access Representative (12308)

CULLMAN REGIONAL • Cullman, AL

21h • Onsite

About The Position

The Patient Access Representative is responsible for data collection and accurate input into the hospital registration system. This role involves obtaining signatures on all appropriate forms and issuing all required notices to the patient or appropriate family member. The representative verifies insurance, identifies certification requirements, and obtains them when necessary, notifying supervisory personnel if authorization is required but not on file. They calculate estimated amounts due and request payment using hospital-approved scripts, and maintain accurate and thorough documentation of pertinent events regarding account handling, including researching prior accounts. The position also requires demonstrating and encouraging team behavior and exceptional patient/guest experiences, while upholding and promoting patient safety and quality.

Requirements

• High school diploma or equivalent
• Ability to interpret medical terminology
• One to two years of clerical skills
• Excellent customer service skills
• Computer experience

Nice To Haves

• Insurance verification and hospital or medical experience

Responsibilities

• Data collection and accurate input into the hospital registration system
• Obtains signatures on all appropriate forms and issues all required notices to the patient or appropriate family member
• Verifies insurance, identifies certification requirements, and obtains them when necessary
• Notifies appropriate supervisory personnel if patient present for services and authorization is required but not on file
• Calculates estimated amount due and request payment using the hospital approved scripts
• Accurate and thorough documentation of pertinent events regarding the handling of the account, including researching prior accounts
• Demonstrates and encourages team behavior and exceptional patient/guest experiences
• Upholds and promotes patient safety and quality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees