Groomer

Petco • Plymouth, MA

1d • Onsite

About The Position

Petco is a company dedicated to improving the lives of pets and people, guided by core values like 'Pet First', 'Foster the Fun', and 'Let’s Go! Own & Commit'. For over 60 years, Petco has been a destination for pet needs, offering products, services, and expert support. The company operates over 1,500 stores, 250+ Vetco Total Care hospitals, preventive care clinics, and distribution centers across the U.S., Mexico, and Puerto Rico, employing over 29,000 individuals. Petco also founded Petco Love in 1999, supporting animal welfare groups and facilitating millions of adoptions. As a Pet Stylist at Petco, you will provide professional grooming services, ensuring pets receive exceptional care and leave looking and feeling their best. This role offers a dynamic and rewarding environment, including competitive pay, comprehensive benefits, necessary supplies and state-of-the-art equipment, and career development opportunities. The primary purpose of the Pet Stylist is to perform expert-level professional grooming services, such as bathing, drying, brushing, haircuts, styling, nail trimming, ear cleaning, and gland cleaning, while prioritizing pet safety, comfort, and well-being, and delivering high customer satisfaction. This position is ideal for groomers with proven technical experience looking to enhance their expertise and productivity.

Requirements

• Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program
• Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary
• Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon
• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
• Strong verbal and written communication skills for interactions with pet parents and grooming team members
• Capable of handling pets of all sizes and temperaments with care and empathy
• Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule

Nice To Haves

• High-school diploma or GED preferred

Responsibilities

• Perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Prioritize the safety, comfort, and well-being of the pets in our care and deliver a high level of customer satisfaction and customer service to pet parents
• Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager
• Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
• Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
• Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
• Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
• Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
• Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon
• May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader

Benefits

• Competitive base pay
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees