Pet Resort Assistant Manager
About The Position
As a Pet Boarding Assistant Manager at K9 Resorts of Madison, you will have the rewarding opportunity to work with both people and dogs. You will assist in managing daily operations, ensuring an exceptional customer experience, and overseeing employees across all aspects of the resort. Flexibility is key, as you'll need to fill in wherever needed. Weekend and holiday hours are required. K9 Resorts Luxury Pet Hotels are internationally recognized, multi-award-winning pet care facilities. We are honored to have been rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association and to have been consistently rated #1 by multiple major publications. We are a family-owned and operated company that is expanding at an exciting rate, allowing for a significant amount of growth opportunities within the company. We are looking for individuals who love dogs and are energetic, reliable team players. At K9 Resorts, we pride ourselves on the fact that nothing makes us happier than promoting from within our K9 Resorts family. If you are looking to start in a position with the potential to grow with us, our nationally recognized, top-rated pet care facility may be the place for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to K9 Resorts Corporate.
Requirements
- Minimum of 2 years of management experience in pet boarding, kennel management, luxury hospitality, or high-end retail.
- Knowledge and experience in business, supervision, and management.
- Demonstrate a love for dogs.
- Well-organized and detail-oriented.
Responsibilities
- Achieve the mission and goals of K9 Resorts.
- Maintain a strong resort culture by adhering to Company Values and Mission.
- Familiarize yourself with budgets, revenue, and controllable expenses.
- Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback.
- Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
- Be knowledgeable of all basic functions of the point-of-sale system.
- Open the building in the morning and ensure its security at closing.
- Provide tours of the facility to potential customers.
- Develop and implement pet feeding/medication schedules, and feed/medicate dogs when necessary.
- Be capable of performing any job requirement of any staff member at any time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
