About The Position

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day. Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness. About the Industry The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care. We are currently seeking a Pet Insurance Sales Associate to join our amazing team! Want to explore the nation on Fetch's dime while racking up travel miles and spending time with our four-legged friends? Successful candidates will be goal-oriented, self starters, focused on converting opportunities into sales, while delighting customers with a best in class customer experience. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to customize and create the best outcome.

Requirements

  • Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
  • Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
  • Proven self-starter with 3-5 years in an animal care role or a sales role
  • Energized by being an industry pioneer
  • Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face as well as being able to sell over the phone)
  • Familiar with animal health or animal welfare a plus, but not required
  • Ability to think and act independently within a fast-paced sales cycle
  • Proven success in building relationships using a consultative, solution-focused approach
  • Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
  • Must be willing to travel to various industry events as required
  • Excellent verbal, interpersonal and written communication skills
  • Excellent team player; proven ability to apply innovative ideas and critical thinking
  • Exhibits excellent business judgment
  • Positive attitude
  • Sets the bar high for team standards
  • Is action and results-oriented and self-reliant

Responsibilities

  • Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner locations
  • Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
  • Turning prospects into loyal clients, raving fans, and repeat customers
  • Handle a high volume of incoming and outgoing customer communications (calls and emails) to full completion
  • Track your daily progress against set goals to exceed and maximize our uncapped commission plan
  • Accurately recording prospect and customer information in Fetch CRM
  • Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
  • Collaborating with leadership to identify opportunities for new business
  • Communicating with your peers via chat to identify challenges and successes
  • Virtually attending monthly company meetings or check-ins as required
  • Managing expense budget and submitting completed reports monthly
  • Managing all administrative tasks and responsibilities relative to the partnership
  • Living up to Fetch’s commitment to continuously exceed customer expectations

Benefits

  • 401k matching
  • Personal paid time off - based on hours worked
  • Volunteering - eligible to earn up to 8 floating holiday hours per calendar year
  • Educational Assistance Programs
  • Department incentive perks
  • Fetch Pet Insurance discount - 50% off, up to $1000 savings/year

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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