Pet Grooming General Manager

Aussie Pet Mobile•Simpsonville, SC

12d•$55,000 - $75,000

About The Position

Are you a pet lover with a proven track record of successful leadership? If so, we would like to meet you! We are seeking a General Manager to oversee operations at our thriving grooming business. About Us: At Aussie Pet Mobile, we're dedicated to delivering premium grooming services right to our clients' doorsteps. We prioritize the well-being of pets, ensuring every grooming session is a positive, stress-free experience. Our mission is to make grooming convenient while maintaining the highest standards of care for our furry friends. Role Overview We're looking for a dynamic and experienced General Manager to oversee our mobile pet grooming operations. In this role, you will have the opportunity to grow and develop a team of passionate professionals, drive business growth, and ensure exceptional service delivery. The General Manager must be a strong leader with previous grooming, leadership, customer service, and sales expertise. Your leadership will help keep pets happy, healthy, and well-groomed, embodying our commitment to excellence. Benefits and Perks: Competitive salary and commission on grooms. Opportunity to grow and scale a pet grooming business. Guidance from Industry Experts: Personal mentorship from a seasoned owner Comprehensive Benefits: Including medical, dental, and vision insurance Wellness and Leave: Generous vacation and paid time off Equipment and Training: Company-provided workwear, VOIP phone, and professional training Healthy Workplace: Work with a team of dedicated pet lovers who share your passion. At Aussie Pet Mobile, we pride ourselves on our innovative pet mobile design, solar panels, heated Hydrobath TM , and our Aussie Pet Mobile grooming service which assures a complete and comfortable experience for each pet. We are eco friendly van and consider the safety of our pets and groomers to be our top priority. We would love to have you join our team and work with us to keep our country’s pets cute and clean! The positions on this website, unless otherwise indicated, are posted by Aussie Met Mobile® franchisees. Aussie Pet Mobile® franchises are independently owned and operated businesses and if you accept a position with a Aussie Pet Mobile® franchisee, you are employed by that franchisee, and not by franchisor HFC Aussie Pet Mobile, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Aussie Pet Mobile LLC and its parents and affiliates have no input or involvement in such matters. HFC Aussie Pet Mobile LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Aussie Pet Mobile® franchisee posting the position. If you do not see a position available at your local Aussie Pet Mobile, you can contact our local business owners directly. See our list of locations here: https://aussiepetmobile.com/aussie-pet-mobile-locations/

Requirements

Proven experience in pet grooming and related roles.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent organizational, communication, and problem-solving abilities.
Passion for animals and a commitment to their well-being.

Responsibilities

Team Leadership: Hire, develop, retain, train, and inspire a team of groomers, bathers, and future administrative staff. Foster a collaborative and positive work environment, encouraging professional development Set performance goals and provide regular feedback to team members.
Operational Excellence: Coordinate grooming appointments for efficient scheduling and timely service. Oversee inventory management, including grooming supplies and equipment. Maintain high standards of cleanliness and safety in our mobile grooming units.
Customer Experience: Interact with clients, addressing their needs, concerns, and feedback with empathy and professionalism. Ensure exceptional customer service, building strong relationships with pet owners. Handle client escalations effectively to maintain satisfaction.
Financial Management: Monitor financial performance, including revenue, expenses, and profitability. Develop and execute strategies to optimize business growth and achieve financial targets. Prepare budgets, track expenses, and manage pricing structures.
Marketing and Outreach: Collaborate with our marketing team to promote services and attract new clients to ensure ongoing conversions. Participate in community events, networking, and partnerships to enhance brand visibility. Leverage social media and other channels to engage with pet owners.

Benefits

Bonus based on performance
Competitive salary
Paid time off
Training & development
Competitive salary and commission on grooms.
Opportunity to grow and scale a pet grooming business.
Guidance from Industry Experts: Personal mentorship from a seasoned owner
Comprehensive Benefits: Including medical, dental, and vision insurance
Wellness and Leave: Generous vacation and paid time off
Equipment and Training: Company-provided workwear, VOIP phone, and professional training
Healthy Workplace: Work with a team of dedicated pet lovers who share your passion.