Pet Care Supervisor - Wooflands McMurray

Nemacolin Career•McMurray, PA

9d•Onsite

About The Position

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. The Pet Care Supervisor must have excellent communication skills, organizational ability, and working knowledge of computer systems. Must possess leadership qualities, a pleasant personality, a neat appearance, and enjoy working with the public and pets. The Pet Care Supervisor will assist in managing inventory and supplies and promoting and enforcing policies and procedures. Must be able to prioritize tasks. Supervises support functions and departments of the Kennel's operation, including pet facilities, grounds, and laundry. The Pet Care Supervisor must maintain knowledge of new policies, programs, and equipment in the pet industry.

Requirements

Candidate must have a high energy level.
Possesses a High School Diploma and is pursuing and advancing their education.
At least one year of prior experience in the Pet Care Industry
Have a genuine interest in the pet care profession.
Must have a willingness to learn.
Have a high energy level for hiking, playing with, and entertaining dogs and cats.
Possess basic computer skills.
Candidate must be able to speak English.
Be in good physical condition.
Must be able to do heavy cleaning and lifting.
Must be able to lift and carry 50 lbs.
Frequent standing, squatting, bending, lifting, and carrying are required.

Responsibilities

Supervises daily lodging and pet care operations.
Supervises Pet Care Associates
Provides training for all Pet Care Associates
Instructs Pet Care Associates in providing quality customer service,
Responsible for completion of general housekeeping and other kennel duties, as determined by the Manager.
Requires that all safety procedures regarding the use of chemicals and equipment are followed.
Make certain that all kennel pet care and cleaning follow the written procedures.
Provides a safe working environment for Pet Care Associates
Performs all pre-entry and departure pet evaluations.
Ensures that pet-related activities are performed.
Review scheduling of Pet Care Associates to ensure proper coverage.
Communicate with Front Desk regarding the current and upcoming Check In’s and Check Out’s, Grooming and Scheduled Services
Answers “Pet Check” calls
Administration of all Pet medications
Ensures that all pet care is properly documented.
Performs daily Veterinarian Tech review of pets.
Ensures the safety of all the pets that stay at the Wooflands.
The schedule includes days, evenings, weekends, and Holidays.
Ability to act as Manager if there is not management on duty in regard to management of team and clients.
Able to address and resolve customer concerns.
Ability to address disciplinary matters while manager is not on duty, including issuing write-ups.
Other Job duties assigned.

Benefits

Professional Development & Recognition
Paid training and continuous learning opportunities
Leadership development and accelerated leadership pathways
Mentorship, coaching, and cross-functional experience
Monthly recognition opportunities for associates, leaders, and teams
Benefits Designed for Well-Being and Lifestyle
Competitive compensation and attractive 401(k) program
Medical, dental, and vision coverage available
Paid time off
Educational and career advancement support
Savings across resort dining, retail, spa, and activities
Discounted associate meals, dry cleaning, and uniform services
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community