Pet Adoption Specialist

Suitemate Staffing Solutions•Dallas, TX

1d•$19

About The Position

The Adoption Counselor will serve as the first point of contact for prospective adopters, guiding them through the adoption process and ensuring a positive, welcoming experience. This role combines strong customer service skills, administrative abilities, and a genuine passion for helping pets find their forever homes.

Requirements

Strong customer service and communication skills.
Basic administrative and computer skills, including data entry and email.
Ability to work in a fast-paced environment while maintaining attention to detail.
Compassion for animals and a desire to help them find loving homes.
Ability to work weekends or evenings as needed.

Nice To Haves

Previous experience in animal welfare, sales, or customer service preferred but not required

Responsibilities

Greet and assist prospective adopters in person, over the phone, and via email.
Match animals with potential adopters based on compatibility, lifestyle, and needs.
Provide information about the adoption process, pet care, and organization policies.
Process adoption applications and complete required documentation accurately.
Maintain and update adoption records in our computer system.
Collaborate with the adoption team to meet and exceed placement goals.
Support special adoption events and community outreach initiatives as needed.