PERSONNEL SERVICES SPECIALIST/HR-SES - 73002598

State of Florida•Tallahassee, FL

2d•$45,000 - $48,000

About The Position

The Florida Department of Revenue is seeking qualified candidates to join its Office of Employee Relations as a Personnel Services Specialist. This Selected Exempt Service position plays a key role in supporting managers, supervisors, and employees on a variety of employee relations matters. This role requires strong critical thinking and analysis skills, organization, attention to detail, as well as strong written and verbal communication skills.

Requirements

One (1) year of professional experience in a human resources office.
Strong written communication skills, including the ability to produce accurate, clear, and well-organized correspondence, reports, and other documentation.
Ability to analyze information, apply policies and procedures, and make sound recommendations.
Experience managing multiple tasks, meeting deadlines, and working in a fast-paced environment.
Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint).

Nice To Haves

A bachelor’s degree or higher from an accredited college or university in human resource management, law, business administration, or a related field.
Experience working in employee relations or labor relations office handling corrective action processes, performance management, or workplace investigations.
Knowledge of Reemployment Assistance (Unemployment Compensation) processes, including claims and hearings.
Experience responding to public records requests and preparing reports.
Experience managing shared mailboxes or workflow tracking systems.
Experience developing or updating training materials, internal communications, or web content.

Responsibilities

Manages the Employee Relations email mailbox by distributing assignments to appropriate team members, responding to inquiries, and maintaining the tracking log.
Responds to reemployment assistance claims, questionnaires, and hearing notices, and processes quarterly invoices.
Provides support to Employee Relations functional areas, including corrective action, workplace accommodations, grievances, and Employee Assistance Program and Fitness for Duty referrals.
Prepares reports and responds to public records and data requests.
Assists the Employee Relations Manager with special projects, as assigned.
Processes Employee Relations case and file closures using internal systems and applications.
Assists with updating the internal website, communications, and training development.