PERSONNEL SERVICES AIDE (HELP PROGRAM)
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About The Position
The work involves responsibility for performing a variety of paraprofessional level and specialized clerical tasks in support of civil service, personnel and employee benefit functions and activities in the Onondaga County Department of Personnel. An employee in this class utilizes a knowledge of civil service administration and personnel administration in exercising responsibility for the maintenance of a variety of personnel records, the processing of records and forms for public employees and providing advice and assistance in matters regarding salary plans, employee benefits, contractual provisions, civil service law, rules and regulations and personnel department policies and procedures. The scope of the work calls for less expertise and judgment than that required by a professional level Personnel Officer or Technician, but an employee in this class is required to exercise independence in their actions and to interpret and apply detailed instructions in following through on assignments. A critical component of this class is the contact with personnel staff in departments and agencies, appointing authorities and public sector employees to respond to questions, clarify policies, and the provision of information concerning technical matters of employment such as eligible list certification, civil service appointment and termination, employee leave benefits, salaries, minimum qualifications and other matters covering employment in government service. General supervision is received from a professional level staff member. Does related work as required.
