Personnel Security Case Management Support (PERSEC)

SAIC•Springfield, VA

About The Position

SAIC is seeking an experienced Personnel Security Specialist to support NGA’s Office of Security. This individual will be required to operate in a diverse security environment. This program can quickly adjudicate a polygraph for selected candidates with an active TS/SCI. An active TS/SCI is required in order to be considered for this role. This position will be responsible for the following:

Requirements

An active TS/SCI is required in order to be considered for this role.

Responsibilities

Provide case management support to established PERSEC programs
Support the execution and maintenance of the day-to-day customer PERSEC programs through case management initiatives
Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management initiatives
Prepare, support, and administer PERSEC program briefings, as needed
Prepare, write, and present reports/whitepapers, various forms of correspondence, as required
Research, prepare, and maintain security procedures/guidance in support of case management
Brief customer leadership and other customer KC’s regarding the program requirements and regulations in support of case management initiatives
Appropriately and accurately maintain and update databases and files (ex: PeopleSoft security system of records, SharePoint Pages, internal file folders, etc.) with data entry in a timely manner/real time related to case management initiatives, as needed
Respond in a timely manner to all telephone and/or email actions, questions, or status inquires
Assist in maintaining distribution lists for customers to contact PERSEC for case management initiatives, as needed/required
Bring case management initiatives issues to the attention of the government Team Leads.
Assist the government PERSEC team to help in developing recommendations for improvement
Provide service excellence in guidance and resolution to internal and external customers’ questions and inquiries in a timely manner for support to their programs
Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues
Document and provide Weekly Activity Report (WAR) actions in the designated template and timeline to the Government Lead
Monitor all case progress to ensure cases are completed within IRTPA/DNI mandates
Manage assignment, tracking, reporting and prioritization of cases as specified by the Government
Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense
Prepare the monthly metrics slides with all required information and deliver to customer leadership by the seventh business day of the month
Elevate issues and proposed solutions to bottlenecks precluding achievement of metrics
Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder
Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate based on classification level
Ensure all case data entry is current and accurate in the PeopleSoft Investigations and Adjudication Modules
Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provided by the Investigations and Adjudications Branch Chiefs
Receive and process Electronic Deliveries (eDels) from customer Investigation Service Provider to respective branches
Process and maintain all customer personnel electronic fingerprinting in accordance with customer policy and procedures and RapBack enrollment/maintenance guidelines
Coordinate to obtain ink fingerprinting if electronic capturing is unavailable
Process Other Government Agency File Procurement Request for National Agency Checks (NAC)