Personnel Security Case Management Support

SAIC-posted 3 months ago
Springfield, VA
11-50 employees
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SAIC is seeking an experienced Personnel Security Specialist to support NGA’s Office of Security. This individual will be required to operate in a diverse security environment. This program can quickly adjudicate a polygraph for selected candidates with an active TS/SCI. An active TS/SCI is required in order to be considered for this role.

  • Provide case management support to established PERSEC programs.
  • Support the execution and maintenance of the day-to-day customer PERSEC programs through case management initiatives.
  • Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management initiatives.
  • Prepare, support and administer PERSEC program briefings, as needed.
  • Prepare, write, and present reports/whitepapers, various forms of correspondence, as required.
  • Research, prepare and maintain security procedures/guidance in support of case management.
  • Brief customer leadership and other customer KC’s regarding the program requirements and regulations in support of case management initiatives.
  • Appropriately and accurately maintain and update databases and files with data entry in a timely manner/real time related to case management initiatives.
  • Respond in a timely manner to all telephone and/or email actions, questions, or status inquiries.
  • Assist in maintaining distribution lists for customers to contact PERSEC for case management initiatives, as needed/required.
  • Bring case management initiatives issues to the attention of the government Team Leads.
  • Assist the government PERSEC team to help in developing recommendations for improvement.
  • Provide service excellence in guidance and resolution to internal and external customers’ questions and inquiries in a timely manner for support to their programs.
  • Utilize a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues.
  • Document and provide Weekly Activity Report (WAR) actions in the designated template and timeline to the Government Lead.
  • Monitor all case progress to ensure cases are completed within IRTPA/DNI mandates.
  • Manage assignment, tracking, reporting and prioritization of cases as specified by the Government.
  • Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense.
  • Prepare the monthly metrics slides with all required information and deliver to customer leadership by the seventh business day of the month.
  • Elevate issues and proposed solutions to bottlenecks precluding achievement of metrics.
  • Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder.
  • Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate based on classification level.
  • Ensure all case data entry is current and accurate in the PeopleSoft Investigations and Adjudication Modules.
  • Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provided by the Investigations and Adjudications Branch Chiefs.
  • Receive and process Electronic Deliveries (eDels) from customer Investigation Service Provider to respective branches.
  • Process and maintain all customer personnel electronic fingerprinting in accordance with customer policy and procedures and RapBack enrollment/maintenance guidelines.
  • Coordinate to obtain ink fingerprinting if electronic capturing is unavailable.
  • Process Other Government Agency File Procurement Request for National Agency Checks (NAC).
  • Active TS/SCI required
  • Ability to obtain a polygraph
  • Bachelor’s degree or equivalent experience in a related field to personnel security
  • General knowledge of/experience in personnel security (3-6 years) in the DOD/IC
  • Attention to detail when applying personnel security case management methodologies
  • Significant experience with Microsoft Suite
  • Demonstrated experience in clear and concise writing skills
  • Excellent organizational skills to ensure meeting required timelines and Federal Investigative Standards quality standards
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