Personal Umbrella Claim Examiner (hybrid)
About The Position
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Why Join Our Team? Are you an experienced claims professional with deep expertise in liability and umbrella/excess claims? Join a dynamic, growing claims team where your technical skills, strategic thinking, and drive for exceptional results will be valued. We offer a collaborative culture that encourages ownership, professional growth, and meaningful contributions to complex claim outcomes. You will work alongside industry experts and engage with diverse claim portfolios in an environment that promotes innovation and excellence.
Requirements
- Bachelor’s degree and 6+ years of auto liability claims experience (umbrella/excess strongly preferred)
- Demonstrated experience handling large exposure third-party claims
- Strong background managing policy limit demands
- Working knowledge of liability case law, statutes, and claims procedures in key jurisdictions
- Ability to work independently in a fast-paced environment
- Strong analytical, negotiation, and communication skills
Responsibilities
- Proactively manage Personal Umbrella Liability claims from initial evaluation through resolution
- Conduct in-depth investigations into liability, damages, and coverage issues with early exposure recognition
- Monitor primary carrier handling to ensure best-in-class outcomes
- Analyze complex coverage issues and draft professional coverage correspondence
- Partner closely with defense counsel, primary carriers, and internal stakeholders
- Handle claims in accordance with RLI Best Practices
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
