Personal Training Manager
About The Position
At Crunch Fitness, we’re more than a gym—we’re a community built on energy, results, and our No Judgments philosophy. We’re looking for a motivated, business-minded Personal Training Manager to lead a high-performing team, grow the training department, and deliver an exceptional member experience. If you’re passionate about fitness, leadership, and helping others transform—this role is your next step. What You’ll Do Business Leadership Take full ownership of PT department performance, revenue growth, and client participation Drive new client acquisition and maximize retention Coach the team through the CrunchOne Kickoff process Track KPIs, maintain reporting, and communicate improvement plans to the GM Partner with Membership to increase PT engagement Step in as Manager on Duty when needed Team Development Recruit, hire, onboard, and mentor Personal Trainers Conduct regular coaching sessions, role-plays, and performance meetings Build a culture of accountability, professionalism, and high energy Ensure consistent execution of Crunch standards (punctuality, service, appearance, cleanliness) Client Experience & Retention Own the entire client journey—from onboarding to long-term program success Ensure trainers deliver high-quality, science-based programs Oversee accurate use of dotFit, goal tracking, measurements, program design, and progress logs Manage trainer schedules, client assignments, and service delivery standards
Requirements
- ACSM Certified Personal Trainer
- ACE Personal Trainer Certification
- The Cooper Institute Personal Trainer Certification
- IFPA Personal Fitness Trainer Certification
- NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
- NESTA Personal Fitness Trainer Certification
- NFPT Personal Trainer Certification
- NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
- 1-2 Years as a Personal Trainer preferred
Nice To Haves
- Prior management experience in retail/hospitality industry leading 3-10 employees
- Consultative sales experience
Responsibilities
- Take full ownership of PT department performance, revenue growth, and client participation
- Drive new client acquisition and maximize retention
- Coach the team through the CrunchOne Kickoff process
- Track KPIs, maintain reporting, and communicate improvement plans to the GM
- Partner with Membership to increase PT engagement
- Step in as Manager on Duty when needed
- Recruit, hire, onboard, and mentor Personal Trainers
- Conduct regular coaching sessions, role-plays, and performance meetings
- Build a culture of accountability, professionalism, and high energy
- Ensure consistent execution of Crunch standards (punctuality, service, appearance, cleanliness)
- Own the entire client journey—from onboarding to long-term program success
- Ensure trainers deliver high-quality, science-based programs
- Oversee accurate use of dotFit, goal tracking, measurements, program design, and progress logs
- Manage trainer schedules, client assignments, and service delivery standards
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Training & development
- Wellness resources
- Free Crunch membership
- Discounted NASM certifications & CEUs
- Ongoing training and development
- A supportive, team-driven culture with room to grow
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
