Personal Training Manager
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About The Position
The Personal Training Manager at Club4 Fitness is a pivotal role responsible for the recruitment, hiring, onboarding, and mentoring of both new and existing personal trainers. This position is essential in ensuring that trainers are well-acquainted with the performance expectations of the Club4Fitness personal training program, which aims to maintain and grow targeted levels of monthly production. The PT Manager must possess a comprehensive understanding of all aspects of the personal trainer role and organizational policies, ensuring that any changes in policy or performance expectations are communicated clearly and effectively to the team. In this role, the PT Manager will provide a structured onboarding schedule for new personal training staff, either personally guiding them or delegating responsibilities to the Assistant PT Manager. They will also be responsible for scheduling training sessions to ensure that personal trainers develop a thorough understanding of the Peak or ABC Financial point of sale system. Coaching personal trainers on effective client consultations and instilling fundamental skills related to appointment setting and prospecting are key responsibilities. The PT Manager will lead by example, ensuring adherence to personal training policies and procedures, and will conduct quality reviews of existing staff. Additionally, the PT Manager will support the Personal Training Director in engaging new member clients and implementing new sales strategies. They will be responsible for understanding departmental KPIs and metrics to support overall personal training sales growth and guide the development of individual trainers. Promoting client retention through support and education for the personal training teams is also a critical aspect of this role. The PT Manager will coordinate with the PT Director to develop specific game plans for each Club4 facility visit, focusing on sales, recruiting, training, and development. Regular audits and quality control checks will be conducted to ensure compliance with standards and procedures. Overall, the Personal Training Manager plays a crucial role in fostering a positive and productive environment for personal trainers and clients alike, ensuring that the Club4Fitness personal training program thrives.
