Personal Training Admin Manager
About The Position
At Chelsea Piers, you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. The Personal Training Admin Manager will help manage all aspects of the Personal Training Department. This is an opportunity to be a key person at the ground level of a growing fitness business. You will work cross-functionally with other departments in supporting the growth of the personal training business. This role will report directly to the Director of Training. You work well in a fast-paced, dynamic, high-growth environment and can help implement department goals, strategy, and objectives. Your excellent communication skills allow you to collaborate with other departments and senior management, fostering collaboration and execution of department goals.
Requirements
- Possess collaborative social skills and strong desire to interact with members, clients, and staff
- Ability to manage high volume of inbound communication and react in a timely manner
- Ability to create team accountability through structured SOPs
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- High competency in Microsoft Excel
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to commute to Chelsea and Brooklyn
Responsibilities
- Manage 70% of Zoho CRM outreach for all locations
- Curate and distribute daily reporting of in-club PT metrics (ex: sessions conducted, session projection, comp session performance, active clients, etc).
- Manages backend Recurring Personal Training Agreements
- Scheduling new and current member complimentary sessions
- Work with sales team to ensure smooth transition of a member from sales to training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
