Personal Trainer

Wisconsin Athletic Club LLC•Goerke's Corners, WI

1d•Onsite

About The Position

The Personal Trainer role at WAC Brookfield focuses on encouraging, coaching, and educating members about the benefits of regular exercise. This position involves motivating and inspiring clients by setting goals, providing feedback, ensuring accountability, and creating enjoyable and effective fitness experiences. It is a front-line role where the trainer interacts directly with members, offers advice, teaches classes, and assists with the cleaning and maintenance of fitness equipment. The trainer has a significant opportunity to positively impact people's lives.

Requirements

An NCCA accredited Personal Training Certification with a proctored exam completed prior to employment
Candidates with a degree in a related field (e.g., Kinesiology, Exercise Science) have three months from their hire date to obtain a Personal Training Certification
CPR certification (maintain good standing)

Responsibilities

Encourage, coach and educate members on the many benefits of regular exercise
Motivate and inspire clients by setting goals, providing feedback and accountability
Create enjoyable and effective fitness experiences
Let personality shine, connecting with members
Offer complimentary advice
Teach classes
Help clean and maintain fitness equipment
Display a member first attitude by being raving fans of WAC and creating raving fans
Be visible and interact regularly with clients and members using smile, name and eye contact
Acknowledge all members, especially the ones in the fitness center
Offer assistance, correction and advice when appropriate to members who are working out
Conduct daily walk through of the fitness center to ensure safe conditions
Attend Fitness meetings and Fitness WAC University sessions
Conduct personal training sessions according to WAC standards
Confirm all appointments
Keep members informed of fitness center etiquette
Strive to say yes whenever possible
Follow all responsibilities assigned by the Fitness Manager and General Manager
Be available for regular communication with Team Members and Fitness Manager
Follow all Fitness department policies and procedures
Catch Team Members doing things right and hand out WAC Bucks
Participate in 90-day review and ongoing Team Member evaluations
Communicate to Fitness Manager innovative ideas and suggestions to improve the department
Work scheduled sessions or find a replacement
Inform Fitness Manager of any changes to scheduled sessions
Pursue ongoing personal and professional development and share what is learned with others
Follow all Team Member policies and procedures
Be a team player – strive to help out wherever and whenever possible
Own and immediately resolve pool problems to ensure member and guest safety
Maintain good standing for CPR certification
Know the Safety Plan and Emergency Action Plan
Follow all insurance, liability and incident report procedures
Regularly clean, sanitize and organize all equipment regularly
Report facility issues and broken equipment immediately to GM and Maintenance department
Ethically communicate prices and sessions status with clients
Accurately schedule sessions in the member relations management system to ensure correct payroll
Complete individual Fitness payroll by due dates and times
Encourage participation by providing promotions to clients, such as the Buy 100, Get 20 event
Help exceed Fitness goals – both individually and department-wide
Up-serve or recommend additional services of interest to members at point-of-sale
Act as a liaison between all departments to promote the benefits of Personal Training
Be aware of all programs, activities and events that are happening in the club
Sign up for upcoming programs, activities and events to increase WAC product knowledge
Utilize the Program Process when creating and evaluating Fitness programs and events
Assist in Fitness events, such as Super Saturday
Offer to write WAC Magazine articles for Fitness section
Participate in community organizations and positive social media to actively promote club
Work with member services to ensure a smooth transition from sign-up to Fit Sessions
Welcome all new participants to the fitness center and connect them to other programs and events
Utilize the 5-foot rule – if within 5 feet of a member, engage them with the WAC greeting
Create memorable experiences
Have fun while engaging members on the fitness floor
Follow up regularly with Fit Session participants and clients to ensure retention
Be personally committed to fitness by actively going through the retention program sessions