PERSONAL TRAINER

American Family Fitness • Glen Allen, VA

261d

About The Position

The position is responsible for promoting, selling, and performing personal training services. The role requires a strong focus on customer service and personal training experience, with specific certifications required within set timeframes after hiring. The individual will work closely with the Fitness Director and Assistant Fitness Director to ensure the highest quality of service and member retention.

Requirements

• Customer service and personal training experience preferred.
• Personal Training certification or related education background required.
• AFF recognized PT certification required within 180 days of hire.
• Red Cross CPR/AED certification required within 60 days of hire.

Responsibilities

• Get and keep members.
• Perform duties according to the company's mission, vision, pillars of success, service standards, and business philosophy, ensuring optimal performance for net member growth, retention, and club profitability.
• Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times, using members' names as often as possible.
• Embrace and follow the company Service Standards and guidelines outlined in the AFF training and policy manuals, as well as any applicable department-specific team handbooks.
• Know the club's emergency response protocol and be prepared to act, exercising sound judgment with safety as a priority.
• Arrive to work 5 minutes early and wear department-specific uniform.
• Actively participate in all department and club mandatory meetings.
• Be a team player by contributing to both club and organizational goals.
• Maintain open and honest communication with the team, partnering together as fitness professionals.
• Read and sign the communication log.
• Maintain a minimum of 10 billable sessions per week as a Personal Trainer.
• Recruit new clients.
• Perform personal training consultations as outlined in the personal training manual.
• Create safe and effective programs for personal training clients.
• Maintain accurate records for client files, payroll, and computer software reporting.
• Perform other duties as reasonably assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed