Personal Stylist Manager
About The Position
At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Personal Stylist Sales Manager to lead one of our highest-performing sellers and their team of assistants—focusing on business growth, optimization, and planning. This is an on-site people management role that works directly with our top sellers and their assistants to help their team operate with intention, insight, and efficiency. The Personal Stylist Sales Manager brings a sharp commercial lens, strong analytical thinking, and a collaborative mindset to help amplify the seller’s impact on one of our most important client segments.
Requirements
- 3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environment
- Deep understanding of luxury service standards and the business of clienteling
- Strong analytical skills with a proven ability to translate data into insights and action
- Proficient in Excel and retail reporting tools
- Highly organized, self-directed, and comfortable in a fast-paced, evolving environment
- Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset
- Discreet and professional with the ability to support elite sellers and clients
Responsibilities
- Lead, coach, and motivate a top-performing seller and assistants, fostering a high-performance culture rooted in client service, accountability, and results
- Serve as a strategic business partner to the Personal Stylist, owning sales execution and working collaboratively to achieve and exceed sales targets
- Drive revenue growth through targeted selling strategies, individual performance development plans, and consistent goal setting with the team
- Monitor and analyze weekly selling performance, category mix, and key business drivers to identify trends and inform real-time sales strategy adjustments
- Conduct regular coaching sessions, sales floor presence, and team performance reviews to elevate productivity and selling skills
- Support forecasting, goal setting, and event planning with clear, data-driver insights and sales-focused recommendations
- Partner cross-functionally with store leadership, merchant teams, and corporate functions (e.g., planning, inventory, client development) to ensure optimal sales execution and client experience.
- Cultivate and nurture strong client relationships by actively engaging with the client book
- Track and report on KPIs including client retention, acquisition, reactivation, and team productivity, using insights to drive coaching and performance interventions
- Provide actionable reporting tools and dashboards to enable informed, real-time decisions at both team and individual levels
- Stay current on competitive landscape, luxury client trends, and seasonal shifts to proactively align selling strategies and client engagement
- Maintain the highest standards of discretion, professionalism, and alignment with Saks Global and Neiman Marcus brand values
- Ad hoc responsibilities as needed
Benefits
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
