Personal Stylist Assistant (FT) - Atlanta

Neiman MarcusAtlanta, GA
88d

About The Position

As a Seasonal Retail Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Senior Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.

Requirements

  • Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
  • Familiar with and able to use retail and mobile technologies
  • Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

Responsibilities

  • Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
  • Serve in different areas of the store based on business needs
  • Process efficient Point of Sale transactions as needed
  • Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
  • Demonstrate follow-up on customer requests, questions and needs
  • Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
  • Partner to support Fitting Room Experiences when needed
  • Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery

Benefits

  • Financial Solutions, including Credit Union membership
  • NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
  • NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving
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