LFTG Personal Shopper FT

Alex Lee•Raleigh, NC

12d

About The Position

You will join a high-energy and fast-paced team that supports Lowes Foods To Go – our online ordering program that guests call “life-changing”. As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company’s fastest-growing sales channel and you will get hands-on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.

Requirements

Friendly, energetic, genuine, and outgoing personality
Strong people skills with the ability to communicate clearly, professionally, and concisely
Ability to work well with others, especially those with differing personalities and viewpoints
Ability to lift 25 lbs. consistently and 50 lbs. occasionally
Ability to read and understand information and take direction
Ability to walk, bend, kneel and stand for extended periods of time
Ability to effectively communicate with, and take direction from supervision
Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills
Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team

Responsibilities

Pick guests’ orders based on operational guidelines and best practices
Interact with guests in a genuine, fun, and interactive manner
Work efficiently and purposefully when picking, staging, and carrying out orders
Properly greet and review orders with guests
Effectively and safely handle, bagging, and loading of orders
Record any variances on guest pick list
Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
Perform basic maintenance on hardware and software
Maintain LFTG station including all equipment
Communicate any service issues with support resources and store management
Conduct in-store promotion of program
Periodically assist and/or conduct marketing within the community
Provide in-store guest service as needed. (bagging, help locating product, cleaning)
Maintain a professional appearance and attitude at all times
All other duties assigned by management