(USA) Personal Shopper - Sam's

Walmart•Hudson, NH

1d•Onsite

About The Position

This Personal Shopper role at Sam's Club involves developing and supporting Membership by providing information on benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to meet Membership goals. The position also requires maintaining facility safety by adhering to all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling hazardous materials correctly, and reporting unsafe situations to Management. A key responsibility is fulfilling Member Fax 'n Pull and Click 'n Pull orders, which includes reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order accuracy, securing merchandise, and following up on out-of-stock items. The role demands effective work assignment completion by utilizing policies, data, and resources, collaborating with managers, co-workers, customers, and business partners, identifying priorities, meeting deadlines, communicating progress, recommending improvements, and adapting to change and feedback. Furthermore, the Personal Shopper provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company's products and services. Compliance with company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy, is also required.

Responsibilities

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits including medical, vision and dental coverage
Financial benefits including 401(k), stock purchase and company-paid life insurance
Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.