LFTG Personal Shopper PT

Lowes Foods•Pittsboro, NC

20h•Onsite

About The Position

Lowes Foods is a local employer offering great pay, flexible schedules, and excellent benefits. This role is for a Personal Shopper within the Lowes Foods To Go online ordering program. The Personal Shopper will be responsible for efficiently picking guest orders, building relationships with guests to understand their needs, and providing exceptional customer service. This position offers hands-on experience in eCommerce, logistics, information technology, customer service, and grocery retail. Additionally, the Personal Shopper will support creative marketing and outreach programs to achieve eCommerce goals for the store. The ideal candidate is outgoing, energetic, and capable of positive and genuine interactions with guests.

Requirements

Friendly, energetic, genuine, and outgoing personality
Strong people skills with the ability to communicate clearly, professionally, and concisely
Ability to work well with others, especially those with differing personalities and viewpoints
Ability to lift 25 lbs. consistently and 50 lbs. occasionally
Ability to read and understand information and take direction
Ability to walk, bend, kneel and stand for extended periods of time
Ability to effectively communicate with, and take direction from supervision
Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills
Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team

Responsibilities

Pick guests’ orders based on operational guidelines and best practices
Interact with guests in a genuine, fun, and interactive manner
Work efficiently and purposefully when picking, staging, and carrying out orders
Properly greet and review orders with guests
Effectively and safely handle, bagging, and loading of orders
Record any variances on guest pick list
Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
Perform basic maintenance on hardware and software
Maintain LFTG station including all equipment
Communicate any service issues with support resources and store management
Conduct in-store promotion of program
Periodically assist and/or conduct marketing within the community
Provide in-store guest service as needed. (bagging, help locating product, cleaning)
Maintain a professional appearance and attitude at all times
All other duties assigned by management