Personal Shopper - Sams (PM Full Time)

Sam's Club • Mentor, OH

388d • $35,360 - $49,920

About The Position

The Membership Support role at Sam's Club focuses on developing and supporting Membership by providing information on benefits, promoting company products, processing memberships, and fulfilling member orders. The position also emphasizes maintaining safety standards and providing excellent member service while adhering to company policies and ethical standards.

Requirements

• Strong communication skills to interact with Members and team members effectively.
• Ability to follow safety standards and procedures diligently.
• Experience in customer service or retail environments is preferred.

Nice To Haves

• Experience in sales or marketing events.
• Knowledge of inventory management systems.

Responsibilities

• Develop and support Membership by providing information on Membership benefits and promoting the value of Company products and services.
• Process Memberships, upgrades, and credit accounts.
• Participate in sales and marketing events to meet Membership goals.
• Maintain safety of the Facility by following all safety standards, procedures, and guidelines.
• Conduct safety sweeps and follow proper procedures for handling hazardous materials.
• Fulfill Member Fax 'n Pull and Click 'n Pull orders by reviewing, pulling, scanning, wrapping, and palletizing items.
• Ensure the accuracy of orders and invoices, and secure items until Members arrive.
• Follow up on out-of-stock merchandise to meet Member needs.
• Complete work assignments and priorities by using policies, data, and resources; collaborating with managers and co-workers.
• Provide Member service by acknowledging needs, assisting with purchasing decisions, and resolving issues.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) plan and stock purchase options.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, and bereavement leave.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition and fees.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree