About The Position

Bloomingdale’s is seeking a polished, proactive, and highly organized Assistant to support our Personal Shoppers in delivering a best-in-class luxury client experience. Serving as both an operational backbone and a client-facing ambassador, this role ensures seamless service across in-store, digital, and event touchpoints. The Assistant will manage logistics, liaise with luxury vendors, and support high-profile appointments while maintaining the highest standards of professionalism, discretion, and client care. With strong organizational skills, digital fluency, and a passion for luxury service, this role is critical to creating personalized, memorable shopping experiences that strengthen client relationships and drive business results.

Requirements

  • High School Diploma or equivalent required - Bachelor’s degree preferred.
  • 1–2 years of relevant retail, luxury, hospitality, or client service experience; prior experience supporting a high-performing professional preferred.
  • Strong interpersonal and communication skills with a polished, professional presence.
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Digital and social media fluency (Instagram, TikTok, Meta, Canva, Adobe Suite).
  • Resourceful, proactive, and comfortable working independently while upholding brand standards.
  • Ability to maintain confidentiality when working with VIP clients.
  • Team-oriented with a growth mindset and openness to feedback.
  • Professional, poised, and adaptable, with a passion for delivering luxury service.

Responsibilities

  • Provide attentive, professional service to clients, with utmost discretion and confidentiality.
  • Deliver a seamless omni-channel shopping experience across digital and physical platforms.
  • Maintain detailed client notes, preferences, and communications.
  • Partner with luxury vendors and concession partners to secure product access, exclusive offerings, and preferred service.
  • Support in-store appointments and events, including preparing fitting rooms, pulling merchandise, and managing client services.
  • Represent the Personal Shopper in-store, coordinating logistics and communication across all client engagements.
  • Uphold Bloomingdale’s outstanding presentation standards and assist with selling support tasks as needed.
  • Remain flexible to support peak business demands, including evenings, weekends, and holidays.
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