Personal Lines Underwriting Intern (Summer 2026)

Westfield•Westfield Center, OH

58d•Hybrid

About The Position

Our Personal Lines Internship program is committed to providing a learning environment that exposes the intern to both Underwriting and Product insurance operations. Work with a team where hard work pays off and original thinking is celebrated. As you support the Personal Lines Business Team with meaningful projects and other assigned day-to day activities during the coming summer, you will quickly learn that protecting our customer’s future is at the heart of what we do. We deliver on our promise to help restore lives and rebuild businesses when the unexpected happens. Building relationships has been part of our culture since 1848. Work with a team that recognizes and appreciates those who take initiative, seek opportunity, and strive for innovation in a changing world. Our Personal Lines Underwriting Team consists of four regions comprised of Region and Market Underwriters, whose primary focus is to establish effective relationships and to drive profitable growth. Our Personal Lines Product Team leverages a range of business, industry, and technical skills to identify current market and product trends. Our Personal Lines Services Team manages policy updates and service requests from our agencies and customers with accuracy and care. The team’s focus on responsiveness and consistency builds trust with customers and agents, strengthening relationships and supporting retention.

Requirements

High School Diploma or General Education Diploma (GED) and/or commensurate experience.
Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months.
For field roles, only: Valid driver's license and a driving record that conforms to company standards.

Responsibilities

Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship.
Participates in summer internship program events, including Lunch and Learns.
Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors.
Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
Takes responsibility for administrative and support tasks of the department.
Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.
Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.
Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.
Develops business skills in communication and shadowing other professionals.
Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
Attends business unit meetings as assigned and creates and delivers presentations.
Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.
For field roles, only: Expected to drive/travel at least 25% of working time to perform essential functions.
This may involve traveling on short notice or other daily driving duties as assigned.