Personal Lines Risk Consultant (Home Appraiser)

Chubb•Washington, DC

39d•$92,600 - $157,400

About The Position

Chubb Risk Consultants are expected to conduct a specified number of inspections each month. This role requires balancing productivity with adherence to time service and product quality measurements while under close supervision of the direct reporting manager. The role serves as a technical resource for our underwriting team on a variety of personal security, loss prevention and collections management issues. Expanding expertise is conveyed to our policyholders and agents on-site and through successful execution of our consultative risk engineering and personalized reporting after each visit. This position will be based in the Washington, DC metro area

Requirements

Bachelor's degree with demonstrated abilities in math, written/oral communication, and organizational skills.
Minimum of 2 years' experience within the Chubb Associate Program or equivalent experience in a related discipline
Experience interacting directly with customers and/or insurance agents

Nice To Haves

Experience in architecture, claims, construction, or real estate inspection/appraising a plus

Responsibilities

Conduct in home inspections to determine accurate replacement costs, analyze risk acceptability, identify potential loss producing problems and identify reasonable loss mitigating solutions
Create risk inspection reports for use by underwriters, agents, and clients
Cultivate relationships with clients to learn more about their needs, as well as to effectively market Chubb products and to promote the inspection process as a demonstration of Chubb's commitment to superior service
Articulate Chubb's competitive advantages to clients and identify the need for additional insurance coverage based on the client's possessions and lifestyle
Provide timely and flexible calendar availability in collaboration with scheduling coordinators to meet client service requirements
Understand risk characteristics inherent in the territory
Some overnight travel as needed
Strong written and oral communication skills
Ability to work under deadlines while managing multiple priorities
Effective time management skills, able to prioritize and manage inspection workloads, including flexible considerations for key accounts
Demonstrates strong acumen in identifying diverse types and styles of construction, protection and unique features found in residential homes
Delivers exceptional service to internal and external customers
Work both independently and within a team environment using multiple internal and external resources appropriately, effectively, efficiently, and collaboratively
Highly disciplined and self-motivation
Adept at problem-solving
Proficiency in Microsoft Word, Adobe Acrobat, Microsoft Excel, and PowerPoint with working knowledge of SharePoint and computer assisted drawing programs