Personal Lines Insurance Customer Service Representative (CSR)

Zander Insurance • Nashville, TN

412d • $60,000 - $60,000 • Remote

About The Position

The Personal Lines Insurance Customer Service Representative (CSR) at Zander Insurance plays a crucial role in supporting clients by maintaining their insurance policies, addressing inquiries, and processing necessary documentation. This position offers a hybrid work environment, allowing for flexibility while being part of a supportive team that values professional growth and exceptional service.

Requirements

• High service aptitude and a service-oriented mindset.
• Ability to thrive in a fast-paced environment and be dependable.
• Tech-savvy with the ability to work from home efficiently.
• Must be able to obtain Property & Casualty (P&C) licensure within 90 days, if not already licensed.
• Typing speed of at least 45 words per minute.

Nice To Haves

• Experience in Personal Lines Insurance.

Responsibilities

• Help clients maintain their policies and handle inquiries.
• Process documentation related to client accounts.
• Engage with clients through calls and emails to gather necessary information and provide updates.
• Collaborate with Account Managers to ensure client needs are handled promptly and accurately.

Benefits

• 401(k) with a 5% dollar-for-dollar company match.
• 100% employer-paid Medical, Dental, Life, and Disability Insurance.
• Generous HSA contributions.
• 3 weeks of paid time off plus holidays.
• Flexible work schedule with hybrid telecommuting options.
• Career advancement opportunities with internal promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed