Personal Lines Inside Sales Representative

Midwest Heritage Services•Overland Park, KS

2d•Onsite

About The Position

The Personal Lines Inside Sales Representative is responsible for inbound and outbound sales activity to prospective clients to generate new insurance business for Midwest Heritage. This position is responsible for writing new personal lines insurance business while maintaining effective client relations, implementing and executing sales referral programs, building relationships, educating prospective clients on our products, and offering insurance solutions tailored to each client’s needs.

Requirements

Working knowledge of Personal Lines Property & Casualty insurance products and principles of underwriting preferred, but not required.
Demonstrate a positive attitude and builds client-focused relationships with clients and staff.
Excellent communication, organization, client service, and interpersonal skills.
Strong attention to detail and ability to meet deadlines.
Must be proficient with Microsoft Products including Word, Excel, Outlook, and strong keyboarding skills.
Ability to define and refer appropriate products to the specific needs of clients.
Ability to maintain a high degree of confidentiality.
Ability to organize and perform sales presentations to individuals.
Ability to report to work when scheduled and on time.
High school diploma or equivalent.
Must have the required insurance licensing or ability to obtain within 3 exam attempts or 45 days from first day of employment, whichever comes first.

Nice To Haves

Associate or Bachelor’s Degree in Business, Finance, or Marketing is preferred.
Two or more years of insurance sales experience including cold calling, selling and negotiating, business development, and implementing sales and marketing plans preferred, but not required.

Responsibilities

Effectively manage inbound and outbound sales activity in an effort to quote and bind personal lines insurance products.
Assess client needs, prepare and present accurate proposals, and provide coverage and pricing solutions to new prospects and existing clients.
Provide an exceptional sales experience to prospects, including managing the entire sales cycle with the client from start to finish in order to meet sales targets, performance goals, client retention, profitable loss ratio, product mix, and cross-sell targets.
Promote Midwest Heritage financial products and services to prospects and existing clients, including proactively sharing banking, elective benefits, and investment leads throughout Midwest Heritage.
Provides excellent client service to policyholders by communicating with internal and external personnel; delegate appropriate service work to Personal Lines CSR(s) and others within the agency for timely handling.
Timely and efficient follow-up with carriers, clients, and prospects.
Professionally communicates verbally and in writing with clients and insurance carrier underwriting, claims and service departments.
Utilize a comparative rater and carrier websites for quoting.
Develop and maintain positive relationships with insurance carriers.
Effectively manage workload including follow up activity in agency management system and completing proficient documentation on all client contacts.
Maintain current agent license, certifications, and CE requirements for each renewal period.
Monitor client preferences and trends and report appropriate data to agency management.
Maintain knowledge of product and service offerings for all lines of business including staying current on industry trends, and recommend new carrier markets for agency management to pursue.