Personal Lines Account Manager

Acrisure • Sugar Land, TX

9d • Onsite

About The Position

We’re seeking a Personal Lines Account Manager to manage Mainstreet accounts in Texas. This role offers the chance to work with a diverse client base, deliver exceptional service, and grow your career in a dynamic environment.

Requirements

• Excellent communication and interpersonal skills to build strong client relationships.
• Strong organizational and time-management abilities with the ability to multi-task.
• Proficiency in Microsoft Office 365, EPIC, and carrier systems.
• Knowledge of Texas insurance regulations and TX Registry of Motor Vehicles processes.
• Ability to thrive in a paperless, team-oriented environment.
• Bachelor’s degree or equivalent experience.
• Minimum 5 years of Personal Lines Insurance experience.
• Active P&C Insurance License.
• Familiarity with Texas insurance regulations and industry best practices.

Responsibilities

• Act as the primary contact for Mainstreet personal lines clients.
• Respond promptly to inquiries, resolve issues, and provide expert guidance.
• Assist clients with claims processing and follow up to ensure resolution.
• Review and process renewals, endorsements, and cancellations.
• Underwrite new and renewal business to ensure accuracy and compliance.
• Prepare quotes for new and existing clients and manage issuance with carriers.
• Work closely with underwriters and carriers to secure optimal coverage and pricing.
• Utilize EPIC, carrier websites, and other platforms to maintain accurate records.
• Ensure compliance with Texas insurance regulations and company policies.
• Maintain organized, accurate documentation for all client interactions.
• Identify opportunities for cross-selling and up-selling additional products.
• Partner with internal teams to deliver seamless client experiences.
• Contribute to special projects and process improvements as assigned.

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees