Personal Lines Customer Service Representative

The Jonus Group•Maple Shade, NJ

About The Position

Seeking an experienced Personal Lines Account Manager to join a growing team. This position is a key part of the Personal Lines department, which includes the Sales, Quoting Specialist, and CSR teams. Need a dedicated individual to manage a variety of account servicing tasks, including policy changes, endorsements, renewals, and more. The ideal candidate will have at least 2 years of experience in personal lines and is looking to bring their skills to a well-established agency.

Requirements

License : Property & Casualty (P&C) insurance license is required.
Experience : A minimum of 2 years of experience in personal lines account servicing.
Looking for someone who can hit the ground running and doesn't require extensive training.
Skills : Strong customer service skills, excellent attention to detail, and the ability to manage multiple accounts efficiently.

Nice To Haves

Software : Experience with Epic is a huge plus, but not mandatory.

Responsibilities

Account Servicing : Handle all servicing needs for personal lines accounts, including policy changes, endorsements, and general inquiries.
Renewals : Manage account renewals and ensure that all necessary documentation is processed.
Client Interaction : Communicate with clients to address their questions, needs, and concerns.
Collaboration : Work closely with the Sales team and Quoting Specialists to ensure a seamless experience for clients and prospects.

Benefits

Salary : Base + 20% commission on any account rounding and new business you bring into the agency.
401(k) : Includes a 401(k) plan with a profit-sharing option.
Health Benefits : Medical, dental, and vision insurance.
Other Benefits : Enjoy excellent benefits offered by a large, well-established agency, including comprehensive health plans and work-life balance.

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