Personal Lines Account Manager

BancFirst CorporationTulsa, OK
6hOnsite

About The Position

This position is responsible for servicing a book of business in a timely, accurate and positive manner with the input of the producer on the account, if a producer is on the account.

Requirements

  • High School education required with college degree preferred or equivalent experience &/or education
  • Good working knowledge of Personal Property/Casualty coverages.
  • Current insurance license and should be working toward or hold the CISR designation
  • Typically has at least one year of experience in a processor P/L role
  • Ability to work with computer technology including use of Word and Excel or other relevant programs.
  • Ability to operate computers and general office equipment
  • Aptitude for accuracy in mathematical calculations
  • Demonstrates professional tactful negotiation and persuasion skills to achieve objectives.
  • Organizational and Time Management skills to prioritize workloads and meet deadlines.
  • Keep up with continuing education requirements for licensing. Above average verbal, written and interpersonal skills to interact with associates at all levels of responsibility.

Responsibilities

  • May initiate or attend meetings with the producer(s) to discuss marketing plans for accounts that expire up to 120 days in advance.
  • On accounts where requested, reviews expiring exposure and requests exposure updates from the clients; on new business enters completed applications in EPIC provided by the producer.
  • In coordination with the producer, if one is present, prepares and sends out submissions to markets and/or quote products on-line.
  • Review quotes, make recommendations, and verify that coverages are as requested and prepare proposal
  • Bind Coverage with carrier prior to expiration; invoice all accounts within the month they are incepted
  • Ensure Auto ID’s are issued in advance of renewal.
  • Prepare and issue renewal certificates.
  • Process automatic renewals from companies in advance of expiration
  • Work with Processor(s) to prepare policies to send being sure to check work prepared
  • Prepare summaries and complete policy checks.
  • Responsible for resolving accounting discrepancies to producers and clients.
  • Works with producer(s) to manage accounts receivable; paying particular attention to balances over 90 days old.
  • Requests and tracks the processing of policy changes and endorsements; works with Processor(s)/Assistants in execution of this process
  • Ensures the accuracy of information in the Agency Management System
  • Issues certificates within 24 hours and Auto ID Cards
  • Orders Loss Runs when necessary; works with claims adjuster to assist in handling of claims as needed.
  • Responsible for the accuracy of work given to Processor(s).
  • Processes endorsements w/ assistance from Processor(s).
  • Maintains positive and professional working relationships with clients, carriers and other employees in the office.
  • Regular and consistent attendance is an essential function of this position
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