Personal Lines Account Manager

Hub International Insurance•Coral Gables, FL

15h

About The Position

This position requires to meet the overall needs of the clients. The Bilingual Personal Lines Account Manager must provide prompt, accurate, professional service to clients, Producers, and company personnel in order to maintain and grow the personal lines book of business.

Requirements

Valid Florida state 4-40 license is required; 2-20 or 20-44 license preferred.
1-3 years of personal lines with emphasis on homeowners and high net worth experience preferred.
Customer service experience in insurance required.
Bilingual, fluent in English and Spanish required.
Strong technical insurance knowledge and background.
Experience with EPIC or other AMS required.
Strong customer service focus, energetic, action oriented and ready to seize any opportunity.
Responds with a sense of urgency as required.
Strong communication and negotiation skills under stressful situations.
Ability to work independently but also assists members of the team.
Ability to maintain professional manner at all times.
High Degree of self-motivation, discipline, and discretion.
Advanced time management and organization skills.
Strong Microsoft Word, Outlook, and Excel knowledge.

Responsibilities

Responsible to quote new accounts (Homeowners, auto, jewelry, umbrella, watercraft, etc.)
Remarketing accounts at the time of renewal to offer the client the best available quote.
Policy processing – gathering signed documentation and required documents from the insured
Processes endorsements across several different lines of insurance by adding/deleting vehicles and drivers, mailing addresses, contact information, premise addresses, coverage, and deductible changes
Retrieves policy documentation from various insurance portals for servicing the clients
Responsible for taking payments, handling cancellations, and updating clients.
Sends policies to the insured.
Answers insurer’s inquiries about their insurance.
Drafts and sends close out letters.
Other duties as assigned.

Benefits

Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives