Personal Lines Account Manager - Hybrid

The Jonus GroupLondonderry, NH
1d$45,000 - $75,000Hybrid

About The Position

Personal Lines Account Manager - Hybrid Job Summary Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This is an excellent opportunity to work with a well-established company that has been serving its clients since 1983 and boasts a strong customer retention rate. The ideal candidate will have a passion for providing exceptional customer service and a proven ability to manage personal lines accounts effectively. Compensation Package Salary Range : $45,000 - $75,000 (commensurate with experience) Incentives : Commission opportunities (25% on new business, 15% on renewals) Benefits : Health insurance available (individual-friendly) Short-term disability, accident, and critical illness coverage Remote Work : 1 day remote per week after 90 days of training/onboarding Responsibilities As a Personal Lines Account Manager, you will: Manage personal lines accounts from start to finish, including handling inbound calls, billing, claims, quoting new business, and remarketing. Provide exceptional customer service to maintain and enhance client relationships. Cross-sell and upsell insurance products to meet client needs. Handle accounts with an average premium of $2,000, with some accounts reaching up to $10,000 in premium. Work with various carriers, including Patriot, Andover, USLI, Chubb, Foremost, Guard, Hanover, and others. Utilize AMS 360 software to manage accounts and ensure accuracy. Qualifications/Requirements Licensure : Property & Casualty (P&C) license is required. Experience : At least 1 year of experience in personal lines insurance is preferred. Candidates with experience in captives or carriers are encouraged to apply. Skills : Strong communication, organizational, and customer service skills. Technical Proficiency : Familiarity with AMS 360 software is preferred. Work Ethic : A proactive and detail-oriented approach to managing accounts and meeting client needs. #LI-BH1

Requirements

  • Property & Casualty (P&C) license is required.
  • At least 1 year of experience in personal lines insurance is preferred.
  • Strong communication, organizational, and customer service skills.
  • A proactive and detail-oriented approach to managing accounts and meeting client needs.

Nice To Haves

  • Candidates with experience in captives or carriers are encouraged to apply.
  • Familiarity with AMS 360 software is preferred.

Responsibilities

  • Manage personal lines accounts from start to finish, including handling inbound calls, billing, claims, quoting new business, and remarketing.
  • Provide exceptional customer service to maintain and enhance client relationships.
  • Cross-sell and upsell insurance products to meet client needs.
  • Handle accounts with an average premium of $2,000, with some accounts reaching up to $10,000 in premium.
  • Work with various carriers, including Patriot, Andover, USLI, Chubb, Foremost, Guard, Hanover, and others.
  • Utilize AMS 360 software to manage accounts and ensure accuracy.

Benefits

  • Health insurance available (individual-friendly)
  • Short-term disability, accident, and critical illness coverage
  • Commission opportunities (25% on new business, 15% on renewals)
  • 1 day remote per week after 90 days of training/onboarding
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