Personal Lines Account Manager
About The Position
Acrisure is seeking a Personal Lines Account Manager to support our growing Client Service Center. This position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. This role will manage a book of personal insurance clients, focusing on retention, renewals, and growth through consultative service and cross-selling. You’ll have the opportunity to build strong client relationships, manage policy servicing, and support clients with coverage strategy and solutions.
Requirements
- Active P&C license
- 2+ years of experience in personal lines and/or account management experience
- Strong communication, interpersonal, and organizational skills with the ability to manage multiple accounts and systems
- Proficiency with Applied Epic or similar agency management system strongly preferred
- Ability to work in a fast-paced environment
Responsibilities
- Serve as the primary contact for assigned clients.
- Manage renewals, policy changes, and day-to-day account servicing.
- Provide consultative recommendations and tailored insurance solutions.
- Identify cross-sell and account rounding opportunities.
- Support retention and client satisfaction goals through proactive engagement.
- Partner with internal teams and leadership to resolve client issues and improve service delivery.
- Promote adoption of digital tools and resources where appropriate.
- Deliver high-quality service and support client business needs.
- Complete additional projects or duties as assigned.
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
