Personal Lines Account Manager

World Insurance Associates, LLC. • City of Geneva, NY

126d • $55,000 - $58,000

About The Position

This position supports the Account Executive with responsibilities related to client management and retention. The role involves effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time. The position aims to grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.

Requirements

• Bachelor’s degree or equivalent work experience, preferred
• 3-7 years minimum Personal Lines Account Management experience required
• Property & Casualty License required
• Valid driver’s license and insurance, required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Applied/Epic or similar agency management software experience, preferred
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude

Nice To Haves

• Experience with Applied/Epic or similar agency management software

Responsibilities

• Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Complete loss/claim analysis and summaries
• Coordinate expiration list with department manager to obtain renewal business information

Benefits

• Competitive benefits package
• Variable pay programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree