Personal Injury Prelitigation Case Manager

Zanes Law Injury Lawyers•Phoenix, AZ

20h•$33 - $39•Onsite

About The Position

Zanes Law Injury Lawyers is not a typical personal injury firm. We are a high-performance team that takes pride in doing things the right way, every time. For more than 22 years, we have delivered exceptional results for our clients, recovered nearly one billion dollars, and built a culture where excellence is the standard. We are looking for an experienced Pre-Litigation Case Manager who wants real responsibility, real impact, and real results. This role is for professionals who care deeply about clients, think critically, and take ownership of their work. If you like structure, accountability, and winning as a team, keep reading. If you want to coast or hide in chaos, this is not the place for you. At Zanes Law, we are disciplined, focused, and intentional about how cases are handled and how people are treated. Our culture is human, respectful, and totally drama free, but it is also demanding. We expect effort, follow-through, and pride in your work. You will work alongside high-performing attorneys and teammates who do their jobs well and expect the same from you. We invest in training, technology and systems so our people can win and our clients get exceptional outcomes. As a Pre-Litigation Case Manager, you will manage approximately 65 to 75 personal injury cases at the point the case is opened and claims are opened through demand. You are responsible for medically managing files, supporting attorneys, and ensuring cases move forward efficiently and correctly. This role requires strong client communication skills, critical thinking, and the ability to manage details without losing momentum. Approximately 90 percent of cases resolve for policy limits We do not run a volume, low-value practice We focus on quality cases, handled with discipline and intention Files are worked, not parked Performance matters here

Requirements

3 years of personal injury pre-litigation experience

Responsibilities

Medically manage cases to ensure clients receive appropriate care
Maintain consistent, compassionate, and professional client communication
Manage liability, uninsured, and underinsured motorist claims
Handle property damage issues
Prepare and finalize demand packages.
Work closely with attorneys and leadership to drive strong case outcomes, you must be comfortable using AI tools and various software