Personal Injury Intake Specialist
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About The Position
As a Personal Injury Intake Specialist at Hollander Law Firm, you will play a crucial role in enhancing client relations and managing the growing caseload of our personal injury law firm. We are looking for a compassionate and dedicated individual who excels in communication and customer service. Your primary responsibility will be to handle incoming client inquiries, ensuring that each caller feels heard and understood while assessing whether their case falls within the firm's scope. You will also be responsible for setting appointments for potential clients, managing the front desk operations, and performing various clerical tasks to maintain operational efficiency. In this position, you will collaborate with the marketing team to develop outbound sales tactics and partnerships with other law firms to attract new cases. You will conduct client intake interviews, ensuring thorough documentation of client information, and assist in managing incoming and outgoing correspondence. Your role will also involve data entry into our case management system to facilitate a smooth onboarding process for new clients. This position offers a unique opportunity to make a tangible difference in clients' lives every day while working in a supportive and professional environment. The ideal candidate will possess a strong sense of empathy, outstanding communication skills, and a passion for helping those in need. You will be part of a close-knit team of legal professionals dedicated to providing compassionate legal representation to accident and injury victims. If you are looking for a rewarding career where you can contribute to the success of a thriving law firm, we encourage you to apply now!
