Personal Injury Coordinator

GEORGIA SURGICARE, LLC • Atlanta, GA

13d • Onsite

About The Position

Are you organized, proactive, and passionate about helping patients through their recovery journey? We are looking for a Personal Injury Coordinator to join our growing team and support our Personal Injury operations across multiple locations.

IBI Clinic is one of the fastest-growing and most innovative Ambulatory Surgery Centers, and we are looking for a dedicated team member who can help coordinate and support our Personal Injury patients and operations.

Location: Loganville, GA, Alpharetta, GA and Brookhaven, GA
Travel Required - Must be able to cover all three locations (REQUIRED)

Requirements

• Flexibility & Travel - Must be able to travel between Loganville, Alpharetta, and Brookhaven locations, as well as visit partner offices such as chiropractors and attorneys when needed.
• Strong Communication Skills - Ability to communicate effectively with patients, attorneys, chiropractors, and medical providers.
• Patient-Centered Approach - Provide guidance and support to patients throughout their treatment and recovery process.
• Problem-Solving Skills - Ability to handle scheduling issues, patient concerns, and coordination challenges.
• Administrative Skills - Comfortable handling documentation, scheduling, follow-ups, and case tracking.
• Highly Organized - Ability to manage multiple cases, appointments, and partner communications.
• Reliable & Professional - This role requires someone dependable who can work independently and represent the clinic professionally.

Nice To Haves

• Personal Injury Experience (Preferred) - Understanding of PI cases, attorney coordination, and patient case flow is a plus.
• Bilingual Preferred (English/Spanish) - Strongly preferred but not required.

Responsibilities

• Coordinate and manage Personal Injury patient cases across all three locations.
• Serve as the on-site team member supporting PI operations.
• Accompany patients to appointments with chiropractors, attorneys, and partner offices when needed.
• Assist with in-person coordination, scheduling, and patient support.
• Act as a liaison between patients, attorneys, chiropractors, and medical providers.
• Track patient appointments, treatment progress, and case status.
• Ensure all required documentation and forms are completed and submitted properly.
• Follow up with patients to ensure compliance with appointments and treatment plans.
• Assist with general administrative and operational tasks related to PI cases.
• Help coordinate transportation, appointments, and scheduling between multiple offices.
• Provide updates to management regarding case progress and any issues that arise.
• Support front office operations when needed.

Benefits

• Medical, Life, Dental, Vision Insurances, 401k, PTO, and more!
• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees