Personal Computer Technician

Community Health Systems-posted 3 days ago
Full-time • Entry Level
Onsite • Kirksville, MO
5,001-10,000 employees
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The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role includes installing, troubleshooting, and repairing equipment and infrastructure to ensure optimal functionality.

  • Supports IT hardware, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
  • Installs and maintains hospital IT systems, networking equipment, or telecommunications systems.
  • Assists with troubleshooting software and network based issues.
  • Moves IS assets and coordinates all equipment moves with other service departments as needed.
  • Ensures information security by securely disposing of devices with local hard drives.
  • Supports software, including but not limited to, desktops, laptops, thin clients, mobile devices (cell phone, tablet, etc.), mobile carts, printers, scanners.
  • Ensures that all corporately used mobile devices are encrypted to ensure the integrity of information security.
  • Provides service through remote control software for licensed equipment and utilizes alternative remote control solutions (EX join.me) as needed for non-organizational assets.
  • Provides high quality customer service.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
  • Associate Degree in computer science, electrical engineering, telecommunications or related field preferred
  • 0-1 years of experience with hospital information systems preferred
  • Ability to replace malfunctioning components in computers, network devices, or telecommunications equipment.
  • Familiarity with routers, switches, modems, servers, telecommunication towers and other IT or communications equipment.
  • Ability to install and configure various types of software, including network monitoring tools and diagnostics software.
  • Strong attention to details.
  • Ability to troubleshoot customer issues.
  • Ability to work independently and be a team player.
  • Ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to solve technical problems quickly and efficiently.
  • certification in Certified Electronics Technician (CET) preferred
  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • Generous Paid Time Off (PTO)
  • Extended Illness Bank (EIB)
  • Matching 401(k)
  • Opportunities for Career Advancement
  • Rewards & Recognition Programs
  • Exclusive Discounts and Perks
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