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Spread Your Wings (SYW) Direct Care Staff (DCS) are responsible for maintaining a safe, supportive environment which ensures the quality living of our clients. DCS’s primary duty is to provide the appropriate support tailored to the needs and desires of each individual to enable each to live as independently as possible. DCS is expected to recognize when an individual is in a crisis and be able to utilize the appropriate procedures to handle the situation in a professional and safe manner.