Personal Banker

Nicolet National Bank • Appleton - Nicolet Road, WI

284d

About The Position

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

Requirements

• High School diploma or equivalent
• 2 years of customer service and cash handling experience required
• 2-3 years of teller and personal banking experience preferred
• Proficiency with Microsoft Office applications
• Ability to maintain strict confidentiality
• Strong organizational, multi-tasking and prioritizing skills
• Self-motivated and resourceful
• Strong verbal and written communication skills and strong interpersonal skills

Nice To Haves

• In-depth knowledge of banking positions
• Ability to effectively promote Nicolet as a bank of choice

Responsibilities

• Opens a variety of accounts, verifies and processes changes to existing accounts, answers customer questions, and resolves related account problems to ensure customer satisfaction.
• Attracts and retains customer relationships by extending a courteous greeting in person or by phone and by providing accurate and timely customer service.
• Assists in safe deposit box transactions and runs foreign currency transactions.
• Performs back-up teller duties and organizes, balances and proofs cash daily.
• Stays current on applicable banking regulations and security procedures to prevent fraud.
• Answers customer telephone inquiries promptly and professionally.
• Assists with night depository duties, including logging bags and processing deposits.
• Promotes bank products and services by identifying customer needs and suggesting appropriate products.
• Engages proactively as a sales representative of bank products and services within the community.
• Maintains vault and inventory of cashier's checks and gift cards.
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure compliance with laws and regulations.
• Ability to understand the value of diversity within the workplace and to work successfully with others.
• Performs all other duties as assigned.

Benefits

• Medical, Dental, Vision, & Life Insurance
• 401(k) with a company match
• PT0 & 11 1/2 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees