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The position involves providing exceptional customer service in accordance with Valley's mission statement. The role requires engaging customers with friendly and professional service, as well as possessing knowledge of all Bank products and services to educate and demonstrate to customers. The individual will analyze customer needs and recommend appropriate products and services, while also maximizing sales opportunities. Responsibilities include meeting customer expectations, achieving service quality standards, and participating in community events. The role also involves maintaining compliance with the Bank's Code of Conduct and all policies and procedures.