Personal Banker

First Convenience Bank • Denton, TX

407d

About The Position

The position involves providing exceptional customer service in a high-volume sales environment, primarily focused on cash handling and transaction processing. The role requires adherence to bank policies and procedures while achieving monthly account production goals. The employee will interact with a diverse customer base, including a significant Spanish-speaking population, and will be responsible for various banking transactions and services.

Requirements

• Six months of work experience in a retail or customer service environment preferred.
• Ability to get along with co-workers and work effectively in a team environment.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma, high school equivalency, or currently attending high school.
• At least 18 years of age.
• Must successfully pass background investigation according to company policy.

Responsibilities

• Provide exceptional customer service involving receipt and payment of cash.
• Follow established policies in accordance with bank and supervisor's direction.
• Achieve monthly new account production as assigned by upper management.
• Process deposits and pay out funds according to bank procedures, ensuring accurate transaction recording and daily balancing.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into the computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors related to bank functions.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED