PERSONAL BANKER - ZIONSVILLE

Star Financial Bank•Zionsville, IN

51d•Onsite

About The Position

If you are searching for an employer that provides you with unlimited career growth and development opportunities, look no further! Learn how STAR Financial Bank strives to be the employer of choice in Indiana and truly defines OneTeam. STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service,personalized banking solutions and innovative use of technology for more than 75 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and to our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What's Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent. The Personal Banker position is included in a workplace model that does not allow remote work. As a Personal Banker, essential responsibilities include: Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR's products and services to fit those needs Accept loan, credit card, and other payments Accurately balance and maintain cash drawer Provide superior customer service Initiate new accounts Evaluate and respond timely to customer issues, through direct personal action or referral to proper source Provide customers with account-based information and assist with other services Maintain and update knowledge relating to bank products, services and procedures Adhere to and apply all operational policies and procedures Complete annual compliance training.

Requirements

Ability to identify and recommend customer solutions
Ability to provide superior customer service
Strong attention to detail with accuracy in processing
Strong organizational skills
Strong oral and written communication skills
Strong critical thinking and problem-solving skills
Ability to perform required duties and to keep current on product and service offerings
Ability to align with STAR's Core Values and Brand Behaviors
Proficiency in computer skills, including Windows-based systems

Responsibilities

Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same
Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR's products and services to fit those needs
Accept loan, credit card, and other payments
Accurately balance and maintain cash drawer
Provide superior customer service
Initiate new accounts
Evaluate and respond timely to customer issues, through direct personal action or referral to proper source
Provide customers with account-based information and assist with other services
Maintain and update knowledge relating to bank products, services and procedures
Adhere to and apply all operational policies and procedures
Complete annual compliance training