Personal Banker
About The Position
ABOUT AMERICAN STATE BANK For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support. The Opportunity Personal bankers should be excellent communicators with solid knowledge of banking processes and products. Sales and customer service experience can help you succeed in this role. The ideal candidate is bold and ethical and possesses strong problem-solving skills. You’ll be responsible for building long-term relationships with clients and cross-selling them our products and services.
Requirements
- Associates degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
- Provide stellar customer service
- Communicate effectively with customers and other employees
- Understand and research federal and state regulations and tax issues
- Knowledge of spreadsheet, word processing, core and new account software
Responsibilities
- Build banking knowledge through working on the teller line
- Be a backup for CSRs during times of need
- Identify deposit needs for customers and provide new account solutions
- Review, verify, compile, and process applications for consumer loans
- Assist with customer questions and requests on their loans
- Verify the loan documents are compliant with regulations and bank policy
- Explain or promote products or services such as online/mobile banking, mobile check deposit, etc.
- Grow and develop into a consumer lender
Benefits
- Healthcare (medical, vision, dental)
- Competitive Compensation
- Community Involvement Incentives
- Flexible work hours
- Paid Vacation & Sick leave
- Paid Holidays
- 401(k) with matching contribution
- Team Building Activities
- Apparel Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
