Personal Banker - Richmond, IN

Merchants Bank of Indiana • Richmond, IN

3h

About The Position

The Personal Banker is responsible for providing premier customer service to both existing and potential customers by actively listening to customer requests and efficiently responding with sound, accurate solutions. A successful Personal Banker will focus on accurately processing account transactions, account openings, account changes and loan transactions while establishing positive professional relationships with customers and colleagues.

In one year as a Personal Banker, you will know you were successful if you…
Process cash and non-cash banking transactions efficiently and accurately.
Provide premier customer service to all bank visitors and customers.
Open accounts, cross-sell products and services and assist in identifying customer financial needs.
Regularly, accurately balance cash drawer and vault.
Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements.
Execute operational responsibilities as assigned by bank management.

Requirements

• Hours of Operation: Monday – Friday., 8:00 AM – 5:00 PM. No weekends.
• Requires at least one year of experience with cash handling in a banking role.
• Requires strong organizational skills, the ability to do basic math without assistance, and a keen focus on accuracy and timeliness.
• Must have strong verbal and written communication skills with demonstrated strong interpersonal skills.
• Requires the ability to travel between local branches in Lynn, Spartanburg and Richmond.
• Requires high school diploma or GED from an accredited institution.
• Must be proficient in basic computer use including Microsoft Office and Outlook with the ability to learn new software programs and use relevant computer programs in a professional setting.
• The Personal Banker/Teller position is a full-time, non-exempt position.

Responsibilities

• Process cash and non-cash banking transactions efficiently and accurately.
• Provide premier customer service to all bank visitors and customers.
• Open accounts, cross-sell products and services and assist in identifying customer financial needs.
• Regularly, accurately balance cash drawer and vault.
• Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements.
• Execute operational responsibilities as assigned by bank management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED