Personal Banker

FirsTier Bank•Castle Rock, CO

42d•$19 - $23•Onsite

About The Position

FirsTier Bank is a family-owned community bank currently servicing 12 branch markets throughout Colorado, Wyoming and Nebraska. We are currently searching for a Personal Banker to join our Castle Rock, Colorado team. Enjoy a rewarding career while providing exceptional service to our valued customers. Job Description: The Personal Banker will be the first point of contact for customers, both in person and over the telephone. The Personal Banker provides superior customer service, in a friendly and courteous manner.

Requirements

Customer Service & Cash Handling: 2 years (required)
Excellent verbal communication skills.
Excellent math skills.
Trustworthiness and the ability to act with integrity.
Thorough understanding of customer service.
Must be able to lift up to 15 pounds.
May need to stand for long periods of time.
High school diploma or equivalent is required.

Nice To Haves

Previous experience working directly with the public preferred.
FISERV experience desired

Responsibilities

Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
Accepts deposits, confirming accuracy of transaction.
Prepares, verifies, and issues cashiers’ checks.
Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts.
Calculates daily transactions using appropriate technology.
Balances all monies in cash drawers at the end of shifts.
Maintains a work area that ensures the safety of all negotiable instruments and confidential records.
Answers customer inquiries and refers customers to appropriate personnel.
Provides information and answers questions regarding bank products, services, interest rates, fees and bank policies.
Ability to open a variety of new accounts for customers including checking, certificates of deposits, savings, IRA’s and others.
Identifies and capitalizes on opportunities to promote new banking services.
Use the essential skills of effective communication and listening to meet the financial needs of customers and develop customer relationships.
Other duties as assigned by branch management.