Personal Banker - Punta Gorda office
About The Position
The Personal Banker is responsible for providing a full range of banking services for the branch’s retail customers. This role requires comprehensive knowledge of the bank’s retail accounts and services for both consumer and business customers. The Personal Banker will make recommendations about additional services beneficial to customers and refer them to other lines of business when applicable. They must also be able to function in a Teller capacity, processing transactions, and be skilled at problem resolution and customer inquiry, all while maintaining a friendly, professional, and caring attitude in communication.
Requirements
- High school diploma or equivalent
- Minimum two (2) years of teller, and/or banking customer service experience
- Strong understanding of the bank's products and services
- Excellent interpersonal, sales and communication skills
- Desire and willingness to work in a collaborative, flexible and team-oriented work environment
- Ability to accurately count and handle cash, and manage multiple tasks at once
- Experience using Microsoft Outlook, Word and Excel
- Good attendance record
- Professional appearance and attitude
- Available to work Saturdays if needed
Nice To Haves
- Experience using JHA Silverlake platform
Responsibilities
- Provide a full range of banking services for the branch’s retail customers
- Possess comprehensive knowledge of the bank’s retail accounts and services for both consumer and business customers
- Make recommendations about additional services beneficial to customer
- Refer to other lines of business when applicable
- Function in Teller capacity and fulfill that role in processing transactions
- Skilled at problem resolution and customer inquiry
- Provide a friendly, professional and caring attitude in communication with others
- Provide excellent internal and external customer service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
