Personal Banker - Rutland, VT

Bar Harbor Bankshares•Rutland, VT

1d•$18 - $22•Onsite

About The Position

Bar Harbor Bank & Trust is seeking an experienced retail banking professional to join their team as a full-time Personal Banker, working 40 hours a week, based in Rutland, VT. The Personal Banker will represent the Bank in a courteous and professional manner while providing a customer experience in line with BHBT’s sales and service standards. This role emphasizes maximizing and deepening customer relationships through identifying sales opportunities, including consumer lending and advanced online banking functionality.

Requirements

Minimum of a high school degree or the equivalent
Banking, retail and/or customer service experience is required
Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement.
Decision-maker with well-developed interpersonal skills
Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience
Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking
Honesty and integrity

Responsibilities

Processes a complete range of transactions and customer services with an emphasis on maximizing and deepening customer relationships through the identification of sales opportunities, including but not limited to services such as consumer lending and advanced online banking functionality.
Demonstrates ability to proficiently open and maintain all types of accounts with limited exceptions, fluent in clearing exceptions timely and independently.
Proven ability to identify qualified referral opportunities and effectively offers warm hand-off to business partners in all business lines.
Builds and maintains personal banking relationship with bank customers, consumer, and business.
Demonstrates the ability to build a network in the community by proactively interacting with customers and prospects at external networking and community events.
Responsible for outbound calling activities to customers and prospects.
Effectively handles escalated customer situations and involves appropriate parties as needed.
Demonstrates the ability to proficiently discuss consumer loans with customers, input applications and close loans with limited exceptions, fluent in clearing exceptions timely and independently.
A consistent contributor towards meeting branch goals in deposits, loans, referrals, and other categories.